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Mobile Business Applications and Integration Services
The mobile phone is changing the way companies communicate. For the first time, companies are able to communicate immediately with customers and employees whenever and wherever they are. This open up new ways of streamlining communication processes, reducing communication costs and improving efficiencies.
Strike Media has vast experience in integrating mobile capabilities into companies' existing internal systems to improve control, management and monitoring of internal systems. Examples include SMS appointment reminders to prevent costly no-shows, customer service SMS messages such as acknowledgement of patronage, loyalty scheme messages, employee salary payment alerts and reminders. Notifications of milestones in any workflow, for instance when an application is received, approved or declined, can easily be automated. SMS can also be used for the issuing of vouchers or coupons, access control and sales force automation. As SMS is bi-directional, i.e. send and receive, it can be deployed for lead generation in the sales process with the ability to perform prospect qualifying and pre vetting of potential customers.
